Your whole team answering from the same number.
No more one person holding the phone. Your team answers together, with each customer's full context always at hand.
- One inbox for WhatsApp, Instagram, Telegram and more
- Assign and transfer conversations in one click
- Internal notes and the full history of every customer
Wherever your customers write, you answer.
An AI trained on your business, answering 24/7.
Upload your documents and the AI learns all about your company. It replies right away and brings in a person when the conversation calls for it.
- Learns from your PDFs, spreadsheets, website and documents
- Chatbot and support flows without writing code
- Knows when to hand the conversation to an agent
You stay in control, in real time.
See who is answering, how long each customer has been waiting and how the team is doing, without having to ask anyone.
- Live dashboard with queues, SLAs and productivity
- Reports on volume, response time and satisfaction
- Departments and role-based permissions for each person
Reach thousands of customers at once.
Promotions, reminders and news for segmented lists. Schedule and send through the official API, within Meta's rules.
- Bulk sending with scheduling and approved templates
- Segment by tags and import contacts from a spreadsheet
- Fidelimax integration: points, cashback and birthdays
The small things that save time every day.
Reply faster, keep conversations organized and sell more, all in a single platform.
Quick replies
Ready-made shortcuts to reply in seconds, always in the same tone.
Tags and segments
Label conversations and customers so you only reach the right people.
Internal notes
Sort things out behind the scenes with @mentions, without the customer seeing.
Scheduling
Schedule broadcasts and reminders for the best time.
Contact import
Upload a spreadsheet and have your contact list ready in minutes.
Role-based permissions
Each person sees and does only what their role allows.
Coexistence
The same number on several devices, connected with a QR code.
Professional, secure and right in your pocket.
Because it runs on the official API, your number is protected from bans. And your team can answer from anywhere: web, desktop or phone.
Ready to see all of this in your customer service?
Talk to us and get your business WhatsApp organized this week.