Trained on your business

An AI that answers in your brand's voice.

No generic bot repeating answers nobody asked for. ChatMax AI answers with your business's real information (prices, delivery times, address, policies) and knows when to bring in a person.

  • Answers the way you would
    Based on your documents and past conversations.
  • Knows when to hand off
    Passes the chat to the right person when the customer is ready to buy.
  • Shows where each answer came from
    Full transparency: you see the source of every piece of information.
ChatMax AI
replying now
AI
Do you deliver downtown today?
We do! 🛵 Downtown orders placed by 5 pm arrive the same day. Delivery is $4.99.
based on Delivery policy.pdf
Perfect! I'd like to talk to someone to place the order
Forwarding to Beatriz · Sales
âš¡ Replied in 4s
How the AI learns

It uses your information. And learns from your team.

Upload what your business already has (catalog, price list, policies, your website) and the AI starts answering based on it. Pick a reference agent and it picks up your team's tone and way of talking to customers.

  • Simple upload
    PDF, Word, Excel, website links and sitemap. No code.
  • Learns from your agents
    The AI watches how your team replies and gets better over time.
  • Your data stays yours
    We use your business information only to serve your customers.
Knowledge base
Trained
PDF
Catalog-2026.pdf
2.4 MB · 312 sections
XLS
Price-list.xlsx
840 KB · 96 sections
DOC
Policies-and-returns.docx
1.1 MB · 74 sections
WWW
yoursite.com/products
website + sitemap.xml
Reference agent
B
Beatriz · Sales
the AI learns how she replies
Two ways to use it

Let the AI handle chats on its own or help your team.

You decide how much the AI takes on. And you can change it anytime, no hassle.

Autonomous

The AI answers on its own

It handles the conversation start to finish, 24/7. Ideal for answering questions, sharing prices, order status and opening hours, with no one needing to be online.

  • ✓Answers after business hours
  • ✓Solves the most common questions
  • ✓Hands off to a person at the right moment
Copilot

The AI helps your agent

It suggests the best reply in real time, based on your information. The agent reviews, edits and sends it in one click. Much faster.

  • ✓Ready-to-use suggestions
  • ✓Consistent quality across the team
  • ✓New agents are productive on day one
Modern integrations

Your AI, connected to the tools businesses use today.

ChatMax AI doesn't live in a closed box. It works with the tools everyone in the market is using, and you don't need a developer to set it up.

Make appOfficial

Automate your work with the official ChatMax app on Make: send messages, update systems and build flows without code.

See integration →
Assistants like ClaudeNew

Connect modern AI assistants to schedule broadcasts, draft replies and launch campaigns with simple commands.

MCP compatibleOpen standard

We support the Model Context Protocol (MCP), the open standard that connects AI to your systems securely. Built for what's next.

n8n, Zapier and 6,000+ appsIntegrations

Connect ChatMax to your CRM, ERP, online store, spreadsheets and marketing tools in a few clicks.

ChatMax APIFor developers

An API your tech team can use to connect customer service to the tools your business already uses, your way.

Fidelimax integrationNative

Points, cashback, birthday messages and loyalty campaigns sent automatically over WhatsApp.

In 3 steps

From your files to your first customer conversation.

No complicated project. With a Combo, we do it together with you.

1

Send us your information

Share your catalog, price list, policies and website link. The AI reads it all and builds the knowledge base.

2

We train the AI

We set your brand's tone, the reference agent and when the AI should bring in a person.

3

Turn it on in WhatsApp

The AI goes live on your official number, on its own or as your team's copilot. You follow everything in real time.

What the AI changes in your day-to-day

24/7
nonstop service, every day
-70%
lower operating costs
~4s
to the first reply
100+
questions answered per day
Frequently asked questions

Questions about the AI.

Do I need to know how to code to use the AI?

No. Upload your files and links, pick a reference agent and you're set: the AI starts answering. With a Combo, we help with the initial setup.

What data can I use to train it?

Catalogs, price lists, policies and manuals in PDF, Word or Excel, plus your website links and sitemap. Anything that explains your business.

Can the AI handle conversations only after hours?

Yes. You decide when it steps in: your team can handle the day while the AI covers nights, weekends and holidays.

What if the AI doesn't know the answer?

It recognizes its limits and passes the conversation to the right person or department, so the customer is never left waiting.

Is my data safe?

Yes. Your business information is used only to serve your customers. You control what goes into and out of the knowledge base.

Can I connect the AI to other tools?

Yes. Through the Make app, modern AI assistants, our API and the MCP standard, you can connect ChatMax to your CRM, online store and more.

Put an AI to work on your WhatsApp today.

We train, set up and switch on the AI using your business information.

All channels

One inbox for every channel.

Bring WhatsApp, social media and your website into a single inbox, with the official WhatsApp API at the center.

Official
WhatsApp
Official API
Messenger
Facebook
Instagram
Direct
Telegram
Bots and chats
Widget
Chat on your site
API
Connect your tools
Coming soon
TikTok
Messages
Talk to us