Big-company technology,
built for a business your size.
We started out solving a real problem: keeping WhatsApp customer service organized. Today we bring advanced technology to small and mid-sized businesses.
From an internal need to a platform used by thousands of businesses.
ChatMax was born inside Fidelimax, a company that was already helping businesses connect better with their customers. What started as a simple WhatsApp messaging tool revealed a bigger challenge: businesses needed organization, security and professionalism.
Our customers all had the same problem: blocked numbers, no way to answer as a team and a reliance on unofficial, risky workarounds. So we went deeper: we studied the official WhatsApp Business API, learned its rules and became an official Meta partner.
- 🌱Start
ChatMax is born
Built inside Fidelimax to solve a real problem: getting WhatsApp messaging organized.
- 🔍Discovery
The real problems
Constant blocks, no way to answer as a team, no control over conversations and risky unofficial tools.
- 🎓Learning
Mastering the official API
We dug into the official WhatsApp Business API to do things the right way, within Meta's policies.
- ✅Certification
Official Meta partners
We became a Meta Business Partner: real security, compliance and stability for your number.
- 👥Team
Several agents, one number
Departments, transfers and full control so whole teams can answer customers together.
- 📢Campaigns
Bulk messaging done right
Professional, safe mass messaging that follows Meta's rules.
- 🤖Automation
Chatbots that keep things organized
Flows that route conversations and give your team time back.
- 🧠Innovation
AI trained on your business
AI that learns from each company's data and answers 24/7 in your brand's voice.
Advanced technology shouldn't be a big-company privilege.
The tools only big companies used to have, now in the hands of the local store, the clinic and the neighborhood restaurant.
Professional service for everyone
Big-company features within reach of small business owners.
Pricing that fits your budget
Advanced technology at a fair price for businesses that are growing.
Independence and control
You set it up, customize it and run it, without depending on anyone.
Simple and powerful
Advanced features that don't require technical knowledge.
Recognized. And driven by results.
Listed by Capterra among the leading platforms in our category.
What guides every decision and every line of code.
Constant innovation
Always looking for new technology to solve real problems.
Commitment to customers
The success of the people who use ChatMax is our success.
Focus on results
We measure our value by the concrete results we deliver.
Continuous learning
The more we learn, the better the solutions we deliver.
Organization
Clear processes so we can grow without losing quality.
Resilience
We treat every challenge as a chance to find a better solution.
Part of a group that knows customers.
ChatMax is part of Grupo Fidelimax, which for more than a decade has helped businesses sell more and keep customers coming back with points programs, cashback and WhatsApp marketing. That's why ChatMax comes integrated with Fidelimax: customer service and loyalty in the same conversation.
A technology and marketing company focused on turning WhatsApp into a real sales and customer service channel.
A young, curious team that loves solving problems.
We combine technical know-how with real marketing experience. We sit down, understand the customer's problem and build the simplest possible solution, because we believe technology should make things simpler, not more complicated.
Technology should make things simpler, not more complicated. We sit down, understand the customer's problem and deliver the simplest possible solution.
Be part of our story.
Grow your business with modern technology and professional customer service.