Never Miss a Conversation. Never Miss an Opportunity.
Bring WhatsApp, Instagram, Facebook, Telegram, and your website into one inbox. Empower your team to manage every conversation in one place, while AI keeps your business responding 24/7.
Setup done by our team · Real human support
Built for businesses that talk to customers all day
Customers message you anywhere. Your team replies from one place.
Official WhatsApp is at the heart of it all. Instagram, Messenger, Telegram and your website chat arrive in the same inbox, with the same team, the same rules and the same history.
From chaos to order in 3 steps.
No complicated installation and no IT team needed. We handle the tedious part so you can start serving customers better this week.
Connect your channels
We activate the official WhatsApp Business API on your number and connect Instagram, Messenger, Telegram and your website chat. No risk of getting blocked.
Set up your team and train the AI
Create departments, invite agents and teach the AI with your own business documents. No code needed.
Work from anywhere
On your computer, in the browser or on the mobile app. Follow your team in real time, wherever you are.
One complete platform to run your customer service.
Every customer in the right queue, without anyone lifting a finger
Whatever the channel, each conversation goes straight to the right department and agent. Sales to sales, support to support.
Quick replies
Ready-made shortcuts to reply in seconds, always in the same tone.
Tags and full history
Organize conversations with labels and see everything you have discussed with each customer.
@beatriz this is a loyal customer, make the discount a good one 👍
Internal notes
Your team sorts things out behind the scenes, where the customer can't see.
Reach thousands of customers at once
Promotions, reminders and news for segmented lists. Schedule and send through the official API, within Meta's rules.
An AI that knows your business inside out.
Upload your documents and the AI learns everything about your products, prices and policies. It answers your customers on WhatsApp, Instagram and your website, 24 hours a day, and brings in an agent when a conversation needs a human touch.
Train it with what you already have
You're in control, in real time.
See who's handling each chat, how long every customer has been waiting and how your team is doing, without having to ask anyone.
We used to lose sales because the phone was always in one person's hands. Now the whole team answers together and customers get a reply right away.
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What changes in your customer service.
When customers message you on WhatsApp, Instagram and Messenger at the same time, customer service turns into a bottleneck. ChatMax brings it all together and puts things in order.
We set everything up. You just talk to customers.
Every Combo includes getting your number verified by Meta, setup by our specialists and live training for your team.
Start with professional support and get WhatsApp off your personal phone.
- ✓Official WhatsApp Business API
- ✓Chatbot and welcome message
- ✓Quick replies and departments
- ✓Contact management
- ✓Fidelimax integration
For teams that want to reply right away, with a chatbot and conversation flows.
- ✓Everything in Light, plus:
- ✓Chatbot with conversation flows
- ✓More agents and contacts
- ✓Priority support during setup
For real automation, with AI trained on your business and bulk messaging.
- ✓Everything in Flow, plus:
- ✓AI trained on your documents
- ✓Bulk messaging and campaigns
- ✓Templates and knowledge base
- ✓Live AI training
Conversations started by the customer are free. Template messages your business sends are charged by Meta, at rates that vary by country. ChatMax charges nothing per message.
Ready to handle every channel in one place?
Talk to us and see your team answering WhatsApp, Instagram and Messenger together, starting this week.