ChatMax Pricing

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Frequently Asked Questions

Chatmax provides a comprehensive solution for managing WhatsApp. Please find the frequently asked questions below to learn more.

The Official WhatsApp API, also known as the WhatsApp Business API, is a Meta/Facebook-owned platform that enables secure and dependable integrations between systems like ChatMax and WhatsApp.

The Official API empowers you to interact with your customers via a single number, as well as providing advanced features such as sending mass messages via message templates, all without compromising your number.

The Official API, also referred to as WhatsApp Business Platform Cloud API, WABA, or WhatsApp Cloud, is distinct from the WhatsApp Business mobile app, which lacks an API and is frequently confused with the former.

Although it’s free to use WhatsApp Business on your mobile device and link it with up to four additional computers via WhatsApp Web, it is not feasible to utilize WhatsApp Business on platforms like ours.

The Official API, also referred to as WhatsApp Business Platform Cloud API or WABA, is priced per conversation window, which lasts for up to 24 hours. With WABA, you can enjoy up to 1,000 free conversations per month, and any extra messages will be billed directly by Facebook/Meta to your account.

You can rest assured that we at ChatMax do not impose any extra charges based on the number of messages exchanged.

You will be able to have up to 1,000 conversations per month with your customers for free.

Conversations initiated by your customers will be concluded 24 hours after their last message, meaning that you can exchange any number of messages with your customers during a 24-hour window, and it will only be counted as one conversation.

The Official WhatsApp charges for two types of conversations: those initiated by your customers and those initiated by your company.

To utilize your WhatsApp with multiple free assistants, simply click on “try it”.

Every plan includes an operator number, which belongs to the attendants of your company.

Chatmax is a platform for managing WhatsApp, and with the Professional plan, you can create a chatbot featuring departments for your company.

No. Our plans and pricing are transparent so you don’t incur additional messaging costs.

Our platform utilizes the Official WhatsApp API, commonly referred to as WABA or WhatsApp Cloud API. If your monthly conversation limit exceeds 1,000, you will be charged by the API provider directly rather than by us.

You can start using our service for free by creating your login credentials here. There are no installation costs involved.

You are responsible for configuring and customizing the platform, with the aid of our manuals and tutorial videos. However, if you have any queries, you can rely on our complimentary support.

ChatMax operates on the cloud, meaning that you are not required to install any software on your computer or mobile device. However, you will need an internet connection to access the system.

Since every solution employed by us utilizes the Official WhatsApp API, you can be assured that there is no risk of missing any messages from your customers, and everything will continue to function seamlessly.