Linking your number to ChatMax
Refer to the prerequisites listed in this step-by-step guide to ensure a smooth process and prevent any loss of your phone number while using ChatMax.
To establish a connection between the official WhatsApp API and the ChatMax platform, it is imperative that you have already completed the prerequisites outlined in Guide 1 and Guide 2. These previous steps are crucial in enabling you to use our platform with your desired phone number.
Prerequisites:
– Have an account created in Facebook Business Manager.
– Have accessed and configured the official WhatsApp API previously.
Step 1
- WhatsApp configuration
Once you have completed Guide 2 entirely, you should have landed on this page. To proceed, navigate to the left-hand side menu and click on “Configuration” under the WhatsApp section, as indicated in the image below.
Step 2
- Webhook
After step 1, you have to click on the “Edit” button as shown in the image below.
Once this is done, this second image will appear on your screen. The first field must be completed as shown: http://plug.chatmax.io/ .
Regarding the second field, it’s worth noting that every ChatMax platform has its unique token, which you can locate similarly to the image below.
Step 3
- Webhook fields
Lastly, click on “Manage,” as demonstrated below, to access a screen similar to the second image. Ensure that you leave the “Messages” field set to “Unsubscribe.”
Conclusion
After following these steps, your ChatMax platform is now ready to use with your phone number, ensuring that it will not be blocked!
If you’re interested in learning how to obtain a verified WhatsApp account, please click here to view our step-by-step guide.
As Meta is the parent company of Facebook and WhatsApp, it is crucial to perform the steps mentioned above in your company account to register your phone number and ensure that it remains your property. This will help avoid any potential blockages of your WhatsApp account.
If you have any questions or concerns, please don’t hesitate to reach out to our support team for further assistance.